Privacy Policy – OffTheCuff
Effective Date: 17 September 2025
OffTheCuff Company is committed to protecting the privacy and security of personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website https://offthecuff.co.za/ (“Site”).
By using the Site, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site.
1. Information We Collect
We may collect and process the following categories of personal information:
Identification and Contact Information: name, email address, phone number, postal address.
Account Information: login details if applicable.
Transactional Information: details relating to purchases or services requested.
Technical Information: IP address, browser type, operating system, device identifiers, and usage data (pages visited, time spent, and other analytical information).
Cookies and Similar Technologies: to enhance functionality and user experience.
2. Legal Basis for Processing
Where required by law (e.g., GDPR, POPIA), we process personal information based on one or more of the following legal bases:
Consent: when you have given explicit consent.
Contractual necessity: where processing is required to fulfill a contract with you.
Legal obligation: where processing is required for compliance with applicable law.
Legitimate interests: where processing is necessary for our legitimate business purposes and does not override your rights.
3. Use of Information
We may use your information for the following purposes:
To provide, operate, and maintain the Site and services.
To communicate with you, including responding to inquiries and sending administrative notices.
To send marketing communications (where permitted by law).
To process payments, orders, and service requests.
To improve website functionality, security, and performance.
To comply with applicable laws, regulations, and legal processes.
4. Disclosure of Information
We do not sell or rent your personal information. We may disclose personal information as follows:
Service Providers: third parties who assist us in operating the Site, conducting business, or providing services.
Legal Requirements: where disclosure is necessary to comply with legal or regulatory obligations, court orders, or law enforcement requests.
Business Transfers: in the event of a merger, acquisition, or sale of assets.
5. Data Transfers
Where required, personal information may be transferred outside of your country of residence. In such cases, appropriate safeguards will be implemented in compliance with applicable data protection laws (e.g., Standard Contractual Clauses under GDPR).
6. Data Retention
We will retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law, whichever is longer.
7. Data Security
We implement appropriate technical and organizational security measures to protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Subject to applicable laws (including GDPR, CCPA, and POPIA), you may have the following rights:
Right of access to personal information we hold about you.
Right to rectification of inaccurate or incomplete data.
Right to erasure (“right to be forgotten”).
Right to restrict or object to processing.
Right to data portability.
Right to withdraw consent at any time (where processing is based on consent).
Right to lodge a complaint with a supervisory authority.
To exercise these rights, please contact us at [insert email].
9. Cookies and Tracking Technologies
We use cookies and similar technologies for functionality, analytics, and advertising purposes. You may adjust your browser settings to refuse cookies; however, some features of the Site may not function properly.
10. Children’s Privacy
The Site is not directed to individuals under the age of 13 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will delete it promptly.
11. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be effective upon posting on this page with an updated “Effective Date.” Continued use of the Site constitutes acceptance of the revised Privacy Policy.
13. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact us at:
📧 Email: admin@offthecuff.co.za
🌍 Website: https://offthecuff.co.za/
📍 Address: Pretoria, South Africa